Open disputesStructure only
13.1Merchandise not receivedAssembling
10.4Other fraudNeeds review
13.3Not as describedDraft ready
12.5Credit not processedDue
Shopify chargebacks · evidence bench
Chargeback evidence,
stacked like a case file.
Recavra can pull Shopify order proof and assemble a packet in issuer-reading order — rebuttal first, then labeled exhibits. You must review the draft before you send it.
Frames on this page are UI specimens — structure only, no live cases, no invented proof.
Rebuttal firstNo live exhibits
Draft letter slot — argument matched to the reason code, then the exhibit index.
ATransactionNecessary
BFulfillmentNecessary
CCustomer recordCorroborative
DUnrelated materialHeld out
Letter to the issuerYou must edit
Reason-code slot · allegation match
Export when the draft is accuratePDF
How a case moves
Four tickets. One bench.
Not a feature grid — the same work a clerk already does, in the order the file is read.
Slide the tickets →
01
Gather
Recavra can read Shopify orders, fulfillments, and customer records — AVS, CVV, IP, and tracking when those fields exist. Missing fields stay empty. We do not invent them.
02
Stack
The packet is assembled the way an issuer typically reads: rebuttal on top, reason code in view, exhibits labeled Necessary, Corroborative, or held out.
03
Review
You must check the draft. AI can miss a fact, mis-weight an exhibit, or write past the allegation. The merchant remains the filer.
04
Export
You can export a PDF dossier for the processor you already use. Recavra prepares the file. It does not decide the case.
Rebuttal firstNo live exhibits
Draft letter slot — argument matched to the reason code, then the exhibit index.
ATransactionNecessary
BFulfillmentNecessary
CCustomer recordCorroborative
DUnrelated materialHeld out
Packet anatomy
Built for the person who reads the file.
Banks do not want a folder of screenshots. They want a letter, a reason code, and exhibits they can follow. This is the shell — Kevin still supplies a sanitized live pack before we show one.
01
Rebuttal sits first
The draft answers the allegation. You can rewrite every sentence. Nothing ships unreviewed.
02
Reason code in the open
13.1, 10.4, and the rest stay visible so the argument cannot drift from what the issuer asked.
03
Exhibits labeled, not dumped
Necessary, corroborative, or held out. Unrelated material must not pad the file.
Where cases can enter
Shopify is the door. The other rails are marked honestly.
Install through Shopify. Stripe and PayPal are in the v1 scope lock as they connect. eBay v1 polls. We might add Amazon and Woo after v1 — they are not for sale on this page.
Shopify
Stripe
PayPal
eBay
Amazon / Woo
Shopify is the install path. Stripe and PayPal connect as those lanes land. eBay v1 polls. Amazon and Woo stay after v1.
Shopify install
Connect the store you already run.
Approve the scopes. Open the first dispute in the docket. Review the packet. There is no win-rate on this page, and no recovered-dollar promise.